Frequently Asked Questions About Our Pet Waste Services In San Antonio

While our pet waste removal service might seem like an added expense, consider the time, energy, and hassle you save by not having to do dog poop cleanup yourself. A clean yard isn’t just convenient—it’s essential for a healthier, more enjoyable space for your family and pets. Many of our clients find that investing in a professional poop scooper service is well worth the peace of mind and pristine yard it delivers.

We understand your time is valuable, which is why our dog poop pickup service is designed to be hassle-free. Once you book, we take care of everything—no extra coordination needed. Our goal is to make pet waste removal simple and convenient.

Trust is essential, and at Lone Star Scoop, we’ve built our service around it. We’re fully insured, and our team members are trained, professional, and background-checked. We guarantee a thorough pooper scooper service every time, or we’ll make it right.

Your satisfaction is our top priority. If you’re not happy with the quality of our pet waste removal service, let us know, and we’ll make it right—no questions asked. We stand by our 100% satisfaction guarantee because we believe in delivering the best poop scooper service for your yard, every single time.

Once you book a service, we’ll confirm the scheduled day and send reminders before each visit. While we can't provide an exact time for your scoop day, you’ll receive a text with 60 minutes' notice before our arrival, or 15-30 minutes if you're early on the route. You don’t need to be home, and we’ll keep your service on the same day each week. If your service day ever changes, we’ll notify you in advance to ensure smooth communication.

We provide various pet waste removal services, including weekly, bi-weekly, and one-time cleans for residential and commercial properties including doggy daycares, hotels, apartments, condos and more. Our dog poop pick-up service is designed to keep your yard clean, ensuring a healthier environment for your family and pets.

Our trained technicians will come to your property to remove all dog feces from your yard. After double-bagging the waste, we place it in your garbage can. If your garbage can isn't outside, we leave it neatly next to your gated. We finish up by sending you a confirmation photo of your locked gate for peace of mind. Our team uses professional equipment sanitized with kennel-grade disinfectant between each job to ensure a safe, clean, and thorough pet waste removal service.

Lone Star Scoop serves San Antonio and surrounding areas, including Cibolo, Schertz, Converse, Stone Oak, and more. Visit our Locations Page for a full list of the areas we serve.

Pricing varies based on the service type, frequency and number of dogs. We offer competitive rates starting at $21 per visit. For a detailed quote, vist our Instant Quote page or Contact us directly.

The frequency of service depends on the number of pets you have and your yard’s needs. We offer weekly, bi-weekly, and one-time cleanups to suit different needs.

You can easily schedule your service through our website by entering your zip code, the number of dogs, and the type of clean-up service for an instant quote. For any questions, feel free to reach out via our Contact page or by calling/texting us at (210) 900-2632. We offer flexible scheduling options to accommodate your needs.

We accept all major credit cards, which must be kept on file prior to receiving service. One-time clean-ups are billed upon completion, while recurring services are billed on the 1st of each month. Please note, a late fee will be applied if payment is not received by the 3rd of the month.

No, as long as we have access to your yard (gates unlocked, no aggressive dogs present), we can perform our services without needing to disturb your day. If access is restricted, the service will be skipped and we will resume the next week.

If the weather is severe, we may reschedule your service to the next available day. We’ll keep you informed of any changes to your scheduled service.

You can cancel your services with 48 hours' notice. If you cancel mid-month, we’ll refund any unused portion of your payment.

Yes, if you pause service for over 30 days, an initial cleanup fee will be applied when we resume service.

Yes! We offer dog poop removal services for both residential and commercial clients.

You can reach us via our Contact page, by email at services@lonestarscoop.com, or by phone/text at (210) 900-2632. We’re here to help with any additional questions or concerns.